Patient Data & Confidentiality Statement

When you use this website or attend the hospital, we may collect the information you choose to give us so that we can respond to you and provide care.

• Your name, phone number and email address
• The department or service you are enquiring about, and your preferred appointment date
• Any message or symptom details you voluntarily include in a form
• Clinical information recorded by our doctors and nurses during your care

• To contact you and confirm or reschedule your appointment
• To prepare for your visit and provide safe, appropriate medical care
• To maintain an accurate medical record for continuity of treatment
• To process billing, insurance or HMO claims where applicable
• To meet legal, regulatory and public-health reporting obligations

Patient safety and confidentiality are core values of this hospital. Clinical information is shared only with the members of your care team who need it to treat you, and with people you have authorised.

We do not disclose your medical information to family members, employers, insurers or any third party without your consent, except where disclosure is required by law or is necessary to prevent serious harm.

• Physical medical records are held securely with restricted staff access
• Website enquiry forms are transmitted over an encrypted (HTTPS) connection
• Staff are bound by professional confidentiality obligations
• Access to patient information is limited to a need-to-know basis
• Information is retained only for as long as clinical and legal requirements demand

• Ask what personal information we hold about you
• Request a correction where information is inaccurate
• Request a copy of your medical report, subject to clinical review
• Withdraw consent for non-clinical contact at any time
• Ask a question or raise a concern about how your data has been handled

Enquiries submitted through this website are delivered to the hospital's official email inbox using a secure form-delivery service, purely so that the message reaches our team. Please do not include sensitive clinical details in a web form — bring them to your consultation instead, where they can be recorded confidentially in your medical file.

Embedded map content is provided by Google. We do not sell, rent or trade your personal information.

Contact our records desk

For any question about your medical records or this statement, contact us at bluescopehospitals@yahoo.com or call +234 809 332 6655.

3 Bluescope Hospital Street, FO1 Kubwa, 49W9+FX2, Federal Capital Territory, Abuja, Nigeria